Geisinger Proven Diagnostics® Mission and Core Values

At Geisinger Proven Diagnostics, our mission is to enhance patient care through trusted technology and service excellence. How do we do that?  By sticking to our core values: 

  1. We respond to our customers' needs.
    What makes our customer service so great? We care not only about what you need, but about what you think. We really want feedback … and lots of it. We track comments about client services, billing, physician consults, courier service and sales, so we can make changes that will allow us to serve our clients better … faster … more effectively. Meet our Client Services Staff.

  2. We embrace new technology.
    We offer a full-service diagnostics test menu and relationships with leading esoteric laboratories and trusted care providers.

  3. We believe in personal communication.
    Sometimes you just want to talk to someone by phone. Other times, it's easier to go online. We encourage our clients to to use whatever method is most convenient.

  4. We are committed to the environment.
    See the online features we've put in place to help keep our environment clean and safe.